SMS Terms & Conditions

Program Description

Dentek Systems Inc. (“Dentek,” “we,” “us”) uses SMS (text messaging) as a customer care and account communication channel for existing business clients. Messages may include, but are not limited to:

IT service ticket updates and responses

Account notifications and service coordination

Project status updates and scheduling

Maintenance notifications or outage-related communications

Security, compliance, or operational alerts
Responses to inbound SMS messages initiated by you

Messages are nonmarketing in nature and are sent only in relation to your business relationship with Dentek Systems Inc.

Message frequency may vary depending on ticket activity, project status, and service needs.

User Consent (OptIn)

By providing your mobile number and opting in, you consent to receive SMS messages from Dentek Systems Inc. related to your IT services and account communications.

You may opt in through one or more of the following methods:

Signing an onboarding or service authorization form

Checking an SMS consent box on a service agreement or client portal

Providing your mobile number to a Dentek representative for service communications

Initiating an SMS conversation with Dentek Systems Inc.

By opting in, you confirm that:

You are authorized to receive messages at the phone number provided

The phone number belongs to you or is assigned to you by your organization

Consent is not a condition of purchasing services.

Message & Data Rates

Message and data rates may apply based on your mobile carrier and service plan. Dentek Systems Inc. is not responsible for any charges incurred from your wireless provider.

Message Frequency

Message frequency will vary based on:

Open or active support tickets

Project milestones or scheduling needs

Account or service-related communications

Dentek Systems Inc. does not send bulk promotional or marketing SMS messages.

OptOut Instructions

You may opt out of SMS messages at any time by replying:

STOP

After sending “STOP,” you will receive a confirmation message, and no further SMS messages will be sent unless you reconsent.

Help & Support

For assistance, reply:

HELP

Or contact us directly:

Dentek Systems Inc.
Phone: (972) 4990588
Email: sales@mydentek.com

Supported Carriers

Our SMS program is supported by most major U.S. carriers, including but not limited to:

AT&T, Verizon, TMobile, Sprint, MetroPCS, Boost Mobile, and U.S. Cellular.

Carrier participation and message delivery are subject to network availability.

Privacy Policy

Your privacy is important to us. We do not sell, rent, or share your mobile number with third parties for marketing purposes.

All SMS communications are governed by our Privacy Policy, available at:
👉 https://mydentek.com/privacy-policy/

Changes to SMS Terms

Dentek Systems Inc. reserves the right to update these SMS Terms & Conditions at any time. Updates will be posted on our website. Continued participation in SMS communications constitutes acceptance of the updated terms.